Course curriculum

    1. Call Flow Breakdown: The Opening

    2. Call Flow Breakdown: The Opening Exercise

    3. Call Flow Breakdown: Marx Lookup

    4. Call Flow Breakdown: MOS Team Assist with Medicare and Medicaid Look Up

    5. Call Flow Breakdown: MOS Team Assist with Medicare and Medicaid Look Up Exercise

    6. SOS Template Exercise

    7. Call Flow Breakdown: The Discovery

    8. Call Flow Breakdown: The SEP Discovery

    9. Call Flow Break Down Section Quiz

    10. Call Flow Breakdown: Summary of Benefits & Plan Pitch

    11. Call Flow Breakdown: Summary of Benefits & Plan Pitch Exercise

    12. Call Flow Breakdown: Prepping the Client & Enrollment

    13. Call Flow Breakdown: Prepping the Client & Enrollment Exercise

    14. MAPD Training: Sales & Enrollment Checklist Walk Through

    15. MAPD Training: Sales & Enrollment Checklist Knowledge Check

    1. Call Flow Breakdown: MarX Exercise 1- Download This PDF and continue

    2. Call Flow Breakdown: MarX Exercise 1

    3. Call Flow Breakdown Marx Exercise 2- Download This PDF and continue

    4. Call Flow Breakdown:Marx Exercise 2

    5. Call Flow Breakdown: Marx Exercise 3- Download This PDF and continue

    6. Call Flow Breakdown: Marx Exercise 3

    1. MAPD Training: Compliance Overview

    2. MAPD Training: Compliance Overview Knowledge Check

    3. MAPD Training: Scorecard Overview

    4. Compliance Exercise 1

    5. Compliance Exercise 2

About this course

  • Free
  • 26 lessons
  • 2 hours of video content

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