Course curriculum

    1. Walk Through of Updated Process

    2. How to Receive the Call

    3. How to Prep the Client

    4. After Call Work: What's Needed Before Taking Another Call

    5. Best Practices to Ensure Success

    6. New Process Knowledge Check

    7. New Process Exercise

About this course

  • Free
  • 7 lessons
  • 0.5 hours of video content

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